FAQ’s & Shipping
Original Artwork
Frames are not included with purchase of original canvas paintings unless specified.
Mediums used are oil or acrylic or sometimes both. Ink is used as well. The mediums used in each painting as well as canvas size will be listed in the item description. Artist signature will be present on the frontside right bottom corner of the canvas. Title of artwork as well as the year will be written on the back of each original art piece.
Once completed each canvas is coated for protection, longevity and durability with a gloss, semi gloss or matte varnish. The varnish used on each painting will be noted in the item description.
Cotton canvas’, canvas board and canvas paper are used regularly for original artwork. The type and size (in inches) of artwork used for each original painting will be noted in the item description on the websites “Shop” page.
Orders ship between 3-5 business days if items are listed “in-stock”. The customer will be notified if there are any delays do to printing issues, material shortage, or any other unforeseen circumstances. Once the order is shipped out the customer will receive a notification. If there is a tracking number for the order the customer will be sent that information.
International shipping is available, but are not responsible for shipping times once your
item(s) are packed and out for delivery. A tracking number will be provided for all international orders.
Standard estimated shipping times are as follows:
Within Canada (domestic) : 2-12 business days
International: Varies. The customer will be communicated with directly for clear expectation of order delivery.
Expedited and express shipping is available at an extra charge. Please message me if this is a request.
Refunds/Exchanges
Refunds:
An order can be cancelled within 2 hours of purchase and if they have not been shipped out. For any damage on shipping I must be notified within 24 hours of delivery. Refunds are not offered under any other circumstance.
Exchanges:
Exchanges on products are not offered at this time.
Shipping & Delivery
Banff National Park, Alberta
Artwork Prints
Frames are not included with purchase of prints or original artwork unless specified.
Prints are all printed in-house. Prints are printed on high-quality paper, with artist signature on the right frontside bottom corner, year the original artwork was created, and title of artwork on the back.
Transcanada Highway, Hwy 1